terms and conditions
These general terms of sale apply to relations between:
- Kids Interiors, head office located at 26, rue Damremont, 75018 Paris, France, registered in The French Chamber of Commerce under company number 503 316 960 R.C.S and publisher of the website www.thekidsinteriorsstore.com
- and any person or entity wishing to make a purchase via the website The Kids Interiors Store (www.thekidsinteriorsstore.com) hereinafter called the Customer.
The purpose of these general terms of sale is to define the contractual relationship between Kids Interiors and the Customer and the conditions applicable to all purchases made through the online shop The Kids Interiors Store, by the Customer, whether a professional or consumer. The purchase of goods through this site implies acceptance by the Customer of these terms of sale.
These general terms of sale prevail over any other general or special conditions not specifically approved by Kids Interiors. Kids Interiors reserves the right to modify its terms of sale at any time. In this case, the applicable terms will be those in effect on the date of the order by the Customer.
Specifications of the products offered
The products sold are those listed in the catalogue published on The Kids Interiors Store website. These products are available for sale within the limits of available stock. Product specifications and photos are set in accordance with the supplier and are for information purposes only. The photographs in the catalogue are as accurate as possible but perfect similarity with the product cannot be guaranteed, especially with regard to colours.
Prices on the website include French VAT. Kids Interiors reserves the right to change prices at any time and without notice, however the price listed in the catalogue on the day of the order shall be the only one applicable to the Customer. Kids Interiors reserves the right to not deliver products if their corresponding prices shown are incorrect and agrees to inform its customers about the price difference and will offer alternative products. Kids Interiors may offer sales and promotions on the website. These offers are only valid during the posting period on the site and cannot be applied retroactively.
Vouchers or discounts distributed on the site or through partner sites are only valid under the conditions established in the offer. These vouchers or discounts can only be used when ordering and must be entered in the field provided for this purpose. By no means can a voucher or discount be applied retroactively.
The shipping fees listed in the "shopping basket" of the order form are added to the listed prices.
Orders and completion of the sale
The Customer, who wishes to buy a product at The Kids Interiors Store website, must go through the various stages of the purchase process (summary of the products selected and placed in the shopping basket, identification, address and choice of delivery and choice of payment and payment as provided). Confirmation of the order implies acceptance of the terms of sale, the recognition of having perfect knowledge of the same and waiver of any claims against these terms of sale or other conditions. All information provided and the registered confirmation shall constitute valid proof of the transaction. Kids Interiors will send the details of the order made via e-mail.
Payments and Security
All online transactions are carried out using the Stripe (Visa, Matercard, Amex, Apple Pay) or Paypal secure payment gateways.We do not get access to, or store your credit or debit card details.
Payment for purchases made at www.thekidsinteriorsstore.com is due at the time of the order, without discount.If the Customer wish to pay by bank swift transfer, he has 3 working days to do so after the order has been confirmed ; the order will be canceled if no payment is done within this time.
Deliveries are made to the shipping address specified by the customer during the ordering process.
Kids Interiors ships small items such as cushions and wallpapers to most countries in the world to your address against signature. If you are not available when the parcel is delivered to you, then you will be able to pick the parcel up at your local post office or by the agent chosen by French transport company Colissimo.
Furniture will be shipped directly from the brand’s warehouses with their chosen transport company and they will contact you to inform about date of delivery. Please note that parcels for furniture and mattresses will be delivered outside your home and that you will have to carry the parcels to the inside of your home by yourself. Some parcels might be heavy so please make sure you know the weight of your order (you will find this in the product description or alternatively email us at firstname.lastname@example.org) We advise that two people are present at the time of delivery to receive and carry the parcels.
Please note: customers may incur customs charges when ordering from outside the European Union.
Flat shipping rates apply that depend on the order value.
Orders shipped within France:
order value 0-50€ : 9€
order value 51-200€ :15€
order value above 200€ : Free
Orders shipped within Europe:
order value 0-50€ : 15€
order value 51-200€ : 25€
order value above 200€ : Free
Orders shipped Internationally (Outside Europe):
order value 0-50€ : 40€
order value 51-200€ : 90€
order value 200-600€ : 160€
order value above 600€ : 500€
Delivery times are applied once the payment is received, and the package is ready for shipment. Shipment information is found on each product page or can be sent by email.
Delivery times should be used as an estimated guide and begin from the date of dispatch. Kids Interiors cannot be held responsible for any delays caused by customs clearance for international orders.
In case of damage during the transportation of furniture, a written notification should be sent to the transporter within 3 days after receipt of the parcel(s).
By signing the bill of delivery of the transporter for furniture, the Client (or addressee) accepts the delivery of the product(s). In case that the packaging of the delivery looks damaged, the client or addressee should open the delivery in presence of the transporter to check for any damages, or note “under reservations” when signing the bill of delivery. In case the client or addressee notices a damage due to the shipment, the client has the right to refuse the delivery and note “transport damage” on the bill of delivery. Should the client discover a damage of the products after signing the bill of delivery, then the client should contact Kids Interiors at email@example.com within 3 days for any claims.
For all other items, the client should contact firstname.lastname@example.org within 24 hours of signing the parcel if any damages are noticed. No returns will be accepted for damaged items if this timeframe hasn't been accepted.
The Customer, a non-professional individual, has a withdrawal period of seven days from delivery of their order to return the product to Kids Interiors for exchange or refund without penalty, except for return costs.
To return a product the customer needs to contact Kids Interiors by email at the following address email@example.com, prior to sending the product back, and has to mention the order number, the products that the customer wishes to return and the reason for returning them. Kids Interiors reserves the right to refuse a returned product in case the Customer did not contact Kids Interiors beforehand and within the defined time line. Kids Interiors will then inform the Customer on how to proceed with the return.
All goods returned must be in their original packaging, should neither have been used nor have been damaged.
Furniture cannot be returned as they are made to order (unless damaged, please refer to paragraph “damages” under our terms and conditions).
Guarantees and Liability
Kids Interiors has taken all precautions to ensure both reliable information and secure access to its website www.thekidsinteriorsstore.com
However, Kids Interiors cannot, under any circumstances, guarantee the total absence of material error, technical defects or other unintended problems.
Likewise, no assurance can be given as to the suitability of the site for your particular needs and uses.
Kids Interiors shall not be held responsible for any damage related to the use of its site, and accepts no responsibility for the information contained in other sites that may be linked to it by a hypertext link or any other means.
Intellectual Property Rights
All data of any kind, including text, graphics, logos, icons, images, audio or video clips, trademarks, and software appearing on the Site are necessarily protected by copyright, trademark rights and other intellectual property rights.
Kids Interiors, in its capacity as publisher of the Site, grants the User the right to private, non-collective and non-exclusive use of said content.
In these conditions, the User agrees not to reproduce, summarize, modify, alter or redistribute, without the express authorization of the publisher, any text, title, application, software, logo, brand, information or illustration for any other use that is not strictly private, which excludes any representation for professional purposes or bulk redistribution.
Similarly, the User agrees not to copy all or part of the Site to another site or an internal corporate network. Kids Interiors shall not be held responsible for any use made by Users of the data available on the Site.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
With your permission, we may send you emails about our store, new products and other updates. We respect the privacy of your personal data, and will not without your consent make our mailing list available for marketing purposes to anyone outside of Kids Interiors.
If you would like to unsubscribe from our emails, simply click on the unsubscribe link at the bottom of every email.
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We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.